Privacy Policy

1. Who we are

Hyrac Tech (“we,” “us,” “our”) is a US-based technology and consulting company, headquartered in Minneapolis, Minnesota. This policy covers hyractech.com — enquiries you send us through the site, requests to book a call, the meetings we hold with you, and basic, aggregate analytics about how the site is used. It doesn't cover information you send us directly by email or through other channels.

2. What we collect

• When you send a note — your name, organization, email, what you're interested in, your message, and the time and page it came from, plus your consent to be contacted.
• When you book a call — the details you enter into our scheduling tool (name, email, your timezone, and any note you add), so we can find a time and confirm it.
• When you meet with us — if a meeting is recorded, the recording, and a transcript and short written summary we prepare from it; and any notes shared in the meeting's collaborative document.
• Site analytics — aggregate information about how the site is used (page views, referring links, approximate country). No individual identifiers are stored.

3. How we use it

• To reply to your enquiry and, where relevant, to schedule, prepare for, hold, and follow up on a call — the main reason we collect anything.
• To send you confirmations and reminders about a call you've booked.
• To improve the site over time, based on aggregate analytics.
• We do not sell, rent, or share your information for advertising, and we don't use meeting recordings or content to train generalized AI models.

4. Meetings, recordings, and notes

We host our own video meetings. Some are recorded so we can prepare a short summary and follow up properly. If a meeting is being recorded, you'll be able to see that in the meeting — and you can ask us not to record, which we'll accommodate wherever possible. We use recordings, transcripts, summaries, and any shared notes only to deliver and follow up on your work with us, and we keep them only as long as that reasonably requires.

5. Connecting a calendar (our team)

A member of our team may connect their own Google or Microsoft calendar so our scheduling tool can offer times when they're genuinely free and add confirmed meetings to their calendar. In that case we read their free/busy times and create, update, or remove the meeting events — we do not read the content of their unrelated events, and we never access the calendars of the people who book with us.

Hyrac Tech's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including its Limited Use requirements: calendar data is used only to provide our scheduling feature, is never sold or used for advertising, and is never used to train generalized AI models. A team member can revoke access at any time from their Google or Microsoft account, or by disconnecting the calendar in our tools.

6. How long we keep it

• Enquiries — kept while we're in contact and for a reasonable period afterwards, then deleted. Sooner on request.
• Booking, meeting, and recording details — kept for as long as needed to arrange, hold, and follow up on the call, then deleted or anonymized.
• Analytics — aggregate only; nothing that identifies an individual is retained.

7. Who else handles your data

We rely on a small number of trusted third-party services to run the site and work with you — for example, email delivery, call scheduling, AI transcription of a recording into a summary, calendar providers (Google / Microsoft, only for team members who connect a calendar), privacy-first analytics, and hosting. Each one processes only what's needed to do its job, and under its own terms. We don't sell your personal information, and we don't share it for advertising. If you'd like the current list of the providers we use, email privacy@hyractech.com and we'll share it.

8. Where your data is handled

We're based in the United States, and some of our providers operate in other countries, so your information may be processed in the US and elsewhere. Where the law requires it — including the EU/UK GDPR and data-protection laws in the countries we work in — we put appropriate safeguards in place for transferring personal data across borders.

9. Your rights

Depending on where you are, you may have the right to:

• Ask what personal information we hold about you.
• Ask us to correct or delete it.
• Withdraw your consent, where consent is what we rely on.
• Object to, or ask us to limit, how we use it.
• Complain to your local data-protection authority.

To do any of these, email privacy@hyractech.com and we'll respond within the time the applicable law requires.

10. Cookies

The site uses a small number of strictly necessary cookies to work properly, and cookieless analytics to understand site usage — so we don't set advertising cookies and don't need a cookie consent banner. For the details, see our Cookie Policy.

11. Children

This site isn't aimed at children, and we don't knowingly collect information from them. If you think a child has sent us personal information, email privacy@hyractech.com and we'll delete it.

12. Changes to this policy

We'll update this policy as our operations or the law change. The “last updated” date above always reflects the current version.