Accessibility
Last updated · September 2026
We build technology for people in a wide range of conditions and abilities, so an accessible website is the least we should hold ourselves to. Here's where we stand, and how to tell us when we fall short.
1. Our aim
We want everyone to be able to read and use this site — including people who use screen readers, keyboard navigation, magnification, or other assistive technology, and people on older devices or slow connections. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.
2. What we've done
- Text and background colours are chosen to meet AA contrast, and we check them.
- The site works with a keyboard alone, and interactive elements show a visible focus state.
- Headings, landmarks, and labels are structured so a screen reader can make sense of each page.
- Images and icons that carry meaning have text alternatives; decorative ones are hidden from assistive tech.
- The layout reflows down to small screens and respects your browser's text-size and reduced-motion settings.
- It's built to stay usable on older devices and slower connections.
3. Where we know we can do better
Accessibility is ongoing, not a box we tick once. We keep testing and fixing, and any third-party tools we embed (such as a scheduling widget) are held to the same standard where we can influence them. Where we find a barrier we can't fix straight away, we note it, get you the information another way, and keep working on a proper fix.
4. Tell us when we fall short
If something on this site is hard to use, or you hit a barrier, please tell us — it genuinely helps, and we'll do our best to fix it and to get you the information you need another way in the meantime.